#3 The Place = Figuring Out Where To Go
#3 地点 = 弄清楚去哪里（做维修）
Potentially one of the most difficult aspects of RV repair/service, especially when you travel fulltime is figuring out where to go.
房车保养维修最困难的地方之一是搞清楚去哪里做（维修），尤其是在旅行之中。
Now if you’re in an emergency situation where you’re stuck dead and need to be towed, you may not get too much choice in the matter since most roadside assistance programs will only pay towing to “the nearest repair facility”. However, if you find yourself in this situation I still recommend doing some research (while you’re waiting for the tow truck, say) since you can sometimes negotiate a tow to your own preference if you have a good reason for it (e.g. this is the only repair shop that works on my kind of diesel engine, say) or it’s not too far off track. Don’t just take whatever the tow company throws at you.
如果你的房车在路上抛锚，去哪里修车就没有多少选择，因为路边救援保险派出的拖车公司通常只会拖到最近的修理厂。不过，即使是这种情形，我也建议你可以做一点功课（譬如等待拖车到来的期间），因为你还是可以尝试说服拖车公司把你的车拖到自己想要去的修理厂，如果你有一个说得过去的理由（譬如只有这个修理厂才知道如何处理我这种房车的柴油引擎），或者距离不远。总而言之，不要对拖车公司的决定俯首帖耳。
If you’re not in an emergency situation you have the pick of the litter, but how do you narrow down the choice? There are many great shops out there, but there are also shady ones who don’t do great work. How do you find out which is which?
如果情况不是那么紧急，那么你就有选择权，但是如何找出最好的选择？任何地方都有很专业的修理厂，但是也有手艺差劲的维修点。你怎么知道哪些比较好哪些差呢？
We’ve been going to the same Cummins Coach Care (Eugene, OR) for several years
过去多年我们都去同一家Cummins房车维修中心（位于俄勒冈的Eugene市）【译者注：就是这个月初自己刚刚去过的Cummins Northwest，的确不错】
- Talk To Other RVers – Other RVers are one of the best ways to find reliable service spots. We are members of several active RV forums and RV Facebook groups, and will ask both places if we’re in “search mode”. We always get good recommendations from these spots.
- 和其他房车一族沟通 - 和其他全时房车车主们沟通是找到优秀修理厂的一个好方法。我们加入了好几个活跃的房车论坛和房车脸书团体，如果有疑问可以随时在里面提问，每次都可以得到满意的答复。
- Check Online Reviews – There’s really only one official online service review website that I know of and it’s rvservicereviews.com. It’s not always up to date (I do wish more people would use it and contribute to it), but it’s another decent resource to check before you make your final choice.
- 查询网上的（服务）评价 - 我知道比较权威的房车服务评价网站只有一家，就是rvservicereviews.com。虽然里面的评价更新不是很及时（我很希望有更多的网友使用它并分享自己的观点），在做出选择之前还是可以作为一个很好的参考。
RV Service Reviews is a good place to check
房车服务评价是一家很不错的网站
- Go Where Your RV Was Made – Want to know where you’re likely to find the most RV repair shops who know the most about YOUR specific rig? Right where your RV was made, of course! Out West Eugene, OR was a big manufacturer of Country Coach & Monaco/Holiday Ramblers back in the day. Out East Elkhart IN is a hot-spot and still makes ~60% of RVs today. Both places have TONS of RV repair/maintenance shops so if they’re on your travel route they’re no-brainer places to stop.
- 去你房车的产地 - 你知道哪里可以找到最多熟悉你房车的修理门店吗？当然是你房车的产地！在西海岸，俄勒冈的Eugene过去有一个很大的房车制造中心，生产各种Country Coach、Monaco和Holiday Ramblers品牌A型房车。在东部伊利诺斯州的Elkhart也是一个房车制造中心，直到今天仍然生产全美60%的A型房车。这两个地方都有无数的房车维修和保养门店，如果你的旅行路线正好路过，那就毫无疑问要去这里了。
Elite Repair & remodel are one of our trusted go-to guys in Eugene, OR
俄勒冈Eugene附近的Elite房车维修翻新中心是我们信任的维修店【译者注：去年自己的房车就是在这里做的年度家用设施保养，今年六月份还会再去】
Truck spots can handle RV’s too, for specific parts. Smith Power is an Allison-Certified shop we used in Reno, NV.
卡车维修点也可以维修房车的某些部件，内华达州Reno市的Smith Power是一家通过官方认证的Allison变速箱维修厂，我们也去过那里。
We go to tire specialists for tires. Superior Tire Service in Eugene, OR are good truck & tire guys.
维修轮胎我们找轮胎专家，俄勒冈Eugene的Superior Tire服务中心是一家不错的卡车轮胎维修点。
- Establish A Regular Stop – Many fulltime RVers have somewhere they go every single year, either because family is there or because that’s where their doctors are (so, they go back for annual health-checks and such). These regular stops can be a great place to get yearly RV maintenance done too, especially if you establish a good relationship with a reliable, local shop.
- 定期光顾特定的维修点 - 很多全时房车一族每年都会去一些固定的地方，也许是因为家庭（团聚）原因，或者是因为要看家庭医生（譬如做年度体检之类）。这些定期到访的地方就很适合做房车的保养维修，特别是你和一家靠谱的服务中心建立起长期的合作关系。
- Consider Truck Shops – If you drive a big rig you’re basically not much different from a big truck, and many of the big truck-service companies know this and cater to RVs. We often drive through truck washes (like Blue Beacon) to get our rig washed, but there’s service options too. For example, if you just want an oil-change Speedco does great, inexpensive oil changes. For those with Allison Transmissions you can get your transmission work at any Allison-certified shop. For those with Cummins Engines, there’s Cummins Coach Care. For those with Freightliner Chassis, the Freightliner shops will happily work on your rig. Lots of choices out there.
- （可以）考虑大卡车维修中心 - 如果你开的是一辆A型房车，那么基本上和大卡车也差不多【译者注：大部分A型房车的底盘和大货车的底盘是一样的，发动机、变速箱、刹车等传动装置也是一样的】，所以很多大货车维修中心都可以做房车的保养维修。我们经常去大货车洗车店（譬如Blue Beacon）去清洗自己的房车，这些服务中心还可以提供很多其他的服务：例如，如果你只想给发动机换机油，Speedco是一家物美价廉的选择【译者注：Speedco只给柴油发动机换机油，不做汽油发动机】；如果你的房车变速箱是Allison品牌，可以去任何一家官方认证的Allison维修店；如果是Cummins柴油引擎，你可以去Cummins专业维修点；如果底盘是Freightliner的产品，可以去Freightliner的连锁维修店【译者注：本月初在Eugene的Cummins Northwest旁边就看到一家Freightliner Northwest服务中心，准备以后去那里看看】，类似的选择有很多很多。
- Seek Out Specialists For The Big Stuff – My last, and perhaps most important piece of advice is to seek out specialists, especially for the really big stuff. RVs are complicated machines and there are very, very few places have the ability to handle all the major components with equal expertise. So, if you’re getting suspension work done go to a suspension shop. If you’re getting engine work done, go to an engine shop. I know this sounds bleeding obvious, but we’ve been caught out by this exact problem. Don’t make our mistake.
- 关键设备一定要找专业门店 - 我最后也是最重要的一个建议，就是重要装置一定要找专业人士。如果你要维修悬挂，那就要找一家专业维修悬挂的门店；如果维修发动机，就要去专业发动机服务中心。我知道这个听起来有点多余，但是我们自己就犯过这样的错误，不要重蹈我们的覆辙。
- 【译者注：房车维修保养和私家车差别很大，没有一家服务中心可以搞定所有的设备和部件，因为房车的结构和装备过于复杂，如果有一家房车服务中心号称一站式服务，那很有可能是在欺骗顾客。自己的经验是：柴油发动机维修找Cummins服务中心，变速箱找Allison认证的变速箱专修店，底盘找Freightliner连锁门店或者是俄勒冈Grant Pass的Henderson Lines-up，房车家用设施保养找俄勒冈Eugene的Elite，其他小维修可以区露营世界附属的维修中心】
What About Mobile Techs? I totally forgot to mention this in the original blog post (this is an updated edit, hat tip to J.Dawg in the comments for this), but mobile techs can be a GREAT option for minor repairs. They generally can’t handle the big stuff (engine, transmission etc.), but they are usually very competent to handle smaller repairs. You typically pay a service call fee (in addition to labor/parts), but you get the huge benefit that you don’t have to go anywhere = they come to you! We’ve used them in the past and been very happy with them. Most RV Parks will have recommendations for a good local tech.
流动服务的技工怎么样？最初的帖子我完全忘记了这个选择，上门服务的技工【译者注：Mobile Techs通常是个体户，可以电话预约，上门提供服务】在做小维修的时候是不错的选择。他们通常不能处理重要部件（发动机、变速箱），但是维修小部件是非常有竞争力的。在维修费之外，你通常还需要支付一笔电召费，好处是你不需要跑出去，流动技工会上门来找你。我们过去使用过他们的服务，感觉很满意。大多数的房车营地都有本地流动房车技工的名单。【译者注：自己就使用过流动技工做小车拖挂设备的安装，还有电召地毯清洗公司上门来清洗房车的地毯】
Pro Tip #1 -> Consider Sales Tax On Big Purchase Items: One of many reasons we love getting our RV repair/maintenance in Eugene is that Oregon has ZERO sales tax. For smaller items it’s not a big deal, but for big items (like our RV tires) it can mean serious $$. If you’re not in an emergency situation and you have some big $$ items to buy, consider sales tax in the state you plan to do your work before you push the buy button. You might save yourself quite a bit of cash.
专业小窍门#1->购买大件物品时考虑（节省）销售税：我们去俄勒冈州Eugene做房车维修的一个原因是因为这里没有销售税【译者注：加州的销售税接近10%】。对于小部件可能没有什么关系，但是对于大件（像我们房车的轮胎）这就可以节省不少银子了。如果你不着急的话，购买昂贵部件可以考虑等旅行到了没有销售税的州再下单，省不少钱的哦。【译者注：房车轮胎一换就是六条到十条，不同的品牌每条500-1000美元不等】
Pro Tip #2 -> Consider Buying Your Filters Online: For yearly maintenance items, even if you don’t do the work yourself consider buying your filters online before you go into the shop. They’re typically waaay cheaper than what they’ll charge you at the service center. Good resources are FilterBarn.com, RVChassisParts.com, and FindItParts.com.
专业小窍门#2->有些需要年度更换的部件，即使你不打算自己动手，也可以在网上购买部件再去维修门店。譬如机油滤芯之类，网上购买比在维修店要便宜太多。一些不错的网站是：FilterBarn.com, RVChassisParts.com, 还有 FindItParts.com。
You’ll save some $$ buying your filters online
网上购买滤芯可以节省维修费
